My friend, colleague and co-author Dan Rasmus has a new piece in Strategy + Business called ''Keeping up with Workforce 2020.'' In it, Dan looks at some of the major themes of the coming decade that managers should keep in mind, including moves toward the punctuated workday (where more people choose when, how and where they engage with work and ...

A few weeks ago, my pal Venkatesh Rao, who usually blogs at Ribbon Farm, wrote a terrific piece over at Enterprise 2.0 Blog discussing the growing disconnect between the traditional Knowledge Management (KM) approach and the insurgent Social Media (SM) strategy for sharing information and tacit knowledge in the enterprise. Venkat observed:The ...

This landed in my inbox this morning, indirectly from Web usability expert Jakob Nielsen: Between the ages of 25 and 60, the time users need to complete website tasks increases by 0.8% per year. In other words, a 40-year-old user will take 8% longer than a 30-year-old user to accomplish the same task. And a 50-year-old user will require an ...